Bob the crossing guard may possibly be the most wonderful crossing guard in Lancaster, maybe even the universe. He is always at his intersection at the main street leading into East Petersburg Elementary School, in East Petersburg. He is there well before his shift begins, and after too, I am certain, if needed.

Bob not only crosses all the kids safely with a big smile and a wave, but also directs all the traffic…the buses, cars, bikers that all pass through that busy intersection. He goes above and beyond, with a smile. Every day. And it’s always a little bit of a letdown when the school year ends and he won’t be there again until fall. Thank you, Bob.

Here’s the point: We want to be like Bob. We strive to go above and beyond what our clients need, every single day. With a smile. We’d love to know how you think we’re doing. And if you have any suggestions of how we can be more like Bob, please let us know.